1.1 Tutors Valley an electronic platform through which Tutors can offer private tuition providing one-on-one lessons via the internet to Student users of the Website. Tutors using the Website provide expert private tuition to Students at all levels from Key Stage 2 up to university.
2.1 This document sets out the terms on which Tutors Valley offers the Website and the Services. Please take the time to read and review these Terms of Service carefully and make sure that you understand them before using the Website and/or the Services. Continued use and registration with Tutors Valley is deemed acceptance of these Terms and Conditions. If you do not agree to these Terms and Conditions, you must cease use of the Website and the Services immediately. Tutors Valley is free to modify these Terms and Conditions as necessary of which Users will be notified.
In this Terms and Conditions the following terms shall have the following meanings:
If you are a Tutor, the following provisions apply to you:
If you are a Tutee, the following provisions in this paragraph apply to you:
6.1 Tutors Valley shall not be liable under any circumstances for any loss, expense, damage, delay, costs or compensation, whether direct, indirect or consequential, which may be suffered or incurred by the Client arising from or in any way connected with Tutors Valley seeking a Tutor for the Client or from the Introduction to or Engagement of any Tutor by the Client or from the failure of the Agency to introduce any Tutor.
6.2 The final decision to employ a Tutor rests with the Client. Tutors Valley can give no warranty, representation or undertaking as to the suitability, honesty or capability of any Tutor nor as to the completeness, truthfulness or accuracy of any information or statement or reference provided by the Agency or on its behalf to the Employer or as it shall direct in respect of the Tutor. Verification of all such information and references shall be the Client’s responsibility.
6.3 In no circumstances shall the Tutors Valley total liability to the Client, whether in respect of goods or services and whether based in negligence, breach of contract, misrepresentation or otherwise, exceed the fee payable by the Client.
6.4 Tutors Valley assumes no liability or responsibility for any errors or omissions in the Website; any losses or damages arising from the use of the Website and/or the Services; or any harm to Your reputation or losses resulting from any disclosure of information about You by us as permitted in these Terms of Service. We reserve the right to deliver the Website and the Services in our sole and absolute discretion.
6.5 Tutors Valley is not responsible for the provision of Tutor Sessions by Tutors.
6.6 In no event shall Tutors Valley, its shareholders, directors, officers, employees or agents be liable to You for loss of use or any special, incidental, indirect or consequential damages arising out of or in connection with the Website, the Services or these Terms of Service, on any theory of liability, and whether or not advised of the possibility of damage.
6.7 Tutors Valley does not seek to exclude liability for death or personal injury caused by our negligence, or fraud or fraudulent misrepresentation on the part of Bigfoot Tutors. If any applicable authority holds any portion of this section to be unenforceable, then liability will be limited to the fullest possible extent permitted by applicable law.
6.8 From time to time You may use or access services, promotions and websites of third parties. In using or accessing third party services, promotions and websites, You agree to be bound by the terms of service of such third parties governing their services, promotions and websites and hereby acknowledge that we shall not be responsible for the provision of services, accuracy of promotions or content of websites belonging or operated by third parties.
6.9 Tutors Valley specifically excludes liability for any loss, harm, distress or damage suffered by You or any third party as a result of inaccurate information appearing on the Website.
6.10 Tutors Valley does not guarantee that a Tutor will be secured to meet the Tutee's needs.
6.11 Tutors Valley is not responsible for any grade received by a Tutee.
6.12 Tutors Valley cannot vouch 100% for any of our Tutors' character and conduct.
6.13 All checking CRB/Police verification is carried out to the best of our knowledge.
6.14 The selection of Tutors is done with our best knowledge and effort.
7.1 If the Tutor withdraws from the Contract at any time, Tutors Valley will endeavour to provide another Tutor to the Client if requested. The Client is not obliged to accept the Tutor. Tutors Valley is not obliged to provide another Tutor.
8.1 If the Client cancels a tuition session within 48 hours of a scheduled session, the Client agrees to pay for the scheduled tuition session.
9.1 If the tutor cancels a tuition session within 48 hours of a scheduled session without any genuine reason, the tutor agrees to pay for the scheduled tuition fee to TutorsValley or a free session should be arranged for the student.
10.1 Tutors Valley may publish the tutors photograph and details on their website. By agreeing to our Terms and Conditions you are authorising that you are in agreement and personally consent to this. Please note we will only publish photographs, a brief resume of the subjects you offer and the area you are based in; no other personal details will be included.
If the tutee decides to leave Tutors Valley within the first 3 lessons , then the remaining fees will be refunded without any administration charge. However, if the booking is cancelled after three classes have been completed then the tutee has to pay £100 admin fee and the remaining fees will be refunded.
The tutor is liable to complete all booked classes unless unless a genuine reason is justified, for example a medical condition or an unexpected situation. If the tutor chooses to leave the booking without any valid reason, Tutors Valley has full right to take legal action against the tutor.
12.1 The Service is provided as is and on an as available basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality
12.2 Tutors Valley accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
12.3 Tutors Valley may change or discontinue the availability of the Website or any part thereof at any time without prior notice. Tutors Valley reserves the right to terminate these Terms of Service for any reason, without notice, and these Terms of Service shall automatically terminate in the event that You violate any of the Terms of Service set forth herein (with prejudice to our accumulated rights against You). In the event of any termination, You will immediately cease use of the Website.
13.1 The code, brand and intellectual property of the Tutors Valley Website cannot be reused without Tutors Valley consent. All copyright, trade marks, and other intellectual property rights in and relating to the Tutors Valley Website (including the material which is contributed by Members) are owned by Tutors Valley. It is prohibited to copy, distribute, show in public or create any derivative work from the Tutors Valley Website, or any of the material which is found on the Tutors Valley Website without consent.
13.2 Subject to the exceptions in Clause 7 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property Tutors Valley. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
Tutors Valley takes every step possible to check the credentials of our tutors. However, it is the parent/guardians responsibility to ensure that their child is properly monitored during any tuition session. We strongly advise that during any tutoring session parent/ guardians are present and that the sessions are conducted in an open area. In the unlikely event that you are unhappy with any conduct from a tutor please contact Tutors Valley immediately; within 24 hours of the class taking place. TutorsValley do not take any legal responsibility on the above.
Please note that all payments are to be conducted via our online payment system and no money should change hands between tutors, students, parents or guardians.
15.1 These Terms of Service set forth the entire understanding and agreement between You and Tutors Valley with respect to the subject matter hereof.
15.3 These Terms of Service are agreed between You and us. No person shall have any rights under or connection with these Terms of Service under the Contracts (Rights of Third Parties) Act 1999.
English Law and the jurisdiction of English Courts applies to these terms
Tutors Valley Ltd., 142 Cromwell Road, London, England, SW7 4EF, United Kingdom, Company registration number: 09920668
Following your subscription, it will be understood that services have been contracted,and the user will be charged on a monthly billing cycle, consequently, no amount of money will be returned.
The user can cancel the subscription at any time by contacting Tutorsvalley.com or by cancelling the payment agreement with WorldPay. The Services will stop working once the subscription is cancelled or the payment agreement is terminated/cancelled.
In the event of a failed transaction or kidsmartapp.co.uk being unable to charge the user's payment method, the subscription will be cancelled, and we will attempt to contact the user.
Tutorsvalley is partnering with Kidsmart.com in providing this service, and by accepting this you are also agreeing to their data privacy agreement.
Please read through their T&C
All music students and tutors must ensure they adhere to the following: